Every family has the call that ends with "it disappeared." Tell us the phone they actually have and the app you want them to use. You get a one-page card, big type, numbered steps with the exact words on their screen — printable, tapeable, no account. Free.
Free card
Be exact about the phone — the steps change between models and versions. Add anything they struggle with.
Why this exists
Generic 'how to FaceTime' pages show the wrong phone, the wrong version, and tiny type. A card written for their exact phone, in their size, by their chair, is what actually works.
How it works
Model and rough age. The app you use. Their names and yours.
Numbered steps with the exact words and icons on their screen, what to do when it goes wrong, big type.
By the chair, on the fridge. Next visit, walk through it once together.
Plans
If you're a senior community, a library or a church running a tech-help hour, license it with your logo.
Cards for every app and every grandchild, plus the 'what to do when' troubleshooting page.
For libraries, senior centres, HOAs and churches.
All prices in USD, handled by Stripe. The free card never goes behind a paywall.
Common questions
You get a one-page card, in big type, with numbered steps written for the exact phone and app you tell us (FaceTime, WhatsApp, Google Meet, Zoom, or Messenger). It's made to print out and tape up, and it comes in English and Spanish with no account needed.
Yes, it's free. The material describes it as free and says you don't need an account to use it, but it doesn't go into detail about data storage beyond that, so we can't tell you more than what's stated here.
It's written for the phone and app you named as they commonly appear, but a software update can move a button around, so it may not match perfectly. That's why the tool suggests walking through the card together on your next visit.
You tell it the phone your grandparent has and how you want them to reach you — FaceTime, WhatsApp, Google Meet, Zoom, or Messenger — and it builds the card around that specific combination.
No. The tool clearly states it is not affiliated with Apple, Samsung, Google, Meta, Zoom, or any carrier. It writes instructions from the phone model and app you name, but it cannot actually see the device, and screens change with software versions.
Usted recibe una tarjeta de una página, con letra grande y pasos numerados, escrita para el teléfono y la aplicación exactos que usted indique (FaceTime, WhatsApp, Google Meet, Zoom o Messenger). Está pensada para imprimir y pegar, y viene en inglés y español, sin necesidad de crear una cuenta.
Sí, es gratis. El material indica que es gratuita y que no se necesita cuenta para usarla, pero no da más detalles sobre el almacenamiento de datos, así que no podemos decirle más de lo que aquí se señala.
Está escrita para el teléfono y la aplicación que usted indicó, tal como suelen aparecer, pero una actualización de software puede mover un botón de lugar. Por eso se recomienda repasar la tarjeta juntos en la próxima visita.
Usted indica qué teléfono tiene su familiar y cómo desea que lo contacte —FaceTime, WhatsApp, Google Meet, Zoom o Messenger—, y la herramienta arma la tarjeta según esa combinación específica.
No. El material aclara que la herramienta no está afiliada con Apple, Samsung, Google, Meta, Zoom ni con ningún proveedor de servicio telefónico. Escribe las instrucciones a partir del modelo de teléfono y la aplicación que usted indique, pero no puede ver el dispositivo, y las pantallas cambian según la versión del software.
Built by the same team, free to try.